Established in 1992, AQA was the first company in the ISO Management Systems business. The first printed materials of any kind on ISO 9000 in the USA were published by AQA.

Jack Kanholm, the founder and president of AQA, is still running the company and authoring nearly all its publications and software. He was one of the first ISO 9001 and ISO 14001 auditors in the USA, and is still a leading authority in interpreting the ISO standards (bio page).

AQA is one of a few companies left that actually answers and returns every phone call and e-mail. If you have questions about any of the products, call us and ask for Jack Kanholm himself to help you. If he is not at the office, be sure that he will return your call. When calling, remember that we are in California (Pacific Time) and may be up to three hours behind you -- so don't call too early in the morning. We start at 9 am.

AQA is proud of having the highest rate of repeat business in the industry. Over 80% of our customers come back to buy additional copies or related products; and some 30% of new customers come from recommendations by other users.